Bihar Assembly has passed Public Grievance Redressal Bill which would empower people and provide legal rights to them for redressal of their complaints within a time-frame.
The Public Grievance Redressal Officer and the first and second Appellate Authorities will have the same powers as vested in a civil court while trying a suit under criminal panel code and can summon any person and examine him on oath and receive evidence on affidavits. In this Bill there is a provision of penalty from 500 to 5,000 rupees on failure to hear and redress grievances.