Civil Aviation Ministry releases draft passenger charter
AMN
The Civil Aviation Ministry unveiled the draft passenger charter today. Speaking to media in New Delhi, Civil Aviation Minister Jayant Sinha said, in a major relief to air travellers, if a flight is cancelled and it is the airlines’ fault, then the passenger will be compensated or ticket will be refunded.
If a flight is delayed, the passenger will be compensated in various ways. Mr Sinha said, the airlines blocking seats for disabled passengers are among various other proposals under the draft.
Another major thing in the draft is there will be no fees if a passenger cancels his ticket within 24 hours of booking and there will be no cancellation charges of ticket 96 hours before travel. The Minister said, the provisions of the draft will be effective within 30 to 60 days.