A nationwide toll-free helpline number ‘14444’ will be launched soon to educate people and provide support related to cashless mode of transactions. Nasscom President R Chandrashekar said government has sought the IT body’s help in providing support on a mass scale to people. He said, Nasscom is providing call centre support to the project.
Mr Chandrashekar said the service is expected to be operational within a week. He said, it is to help people at the first level to zero-in on the option most suitable for them that depends on person whether he has feature phone or not, Aadhaar number or not etc. He said once people will start using a particular methodology then helpline of particular digital payment service provider will also be made available through the helpline.
To educate people on digital transactions, Ministry of Electronics and IT on Friday launched free-to-air channel DigiShala which will be available on Doordarshan’s DTH platform and ‘CashlessIndia’ website to educate people about digital transactions.